FAQ

App Data

• How to import data from other apps and softwares
• How to transfer the data to a new device
• Initial minimum configuration to start using app
• Where is the app data stored ?
• Is it possible to synchronize / move / migrate the app data between Android and iOS ?
• Synchronize data across multiple devices

Schedule / Booking

• How to Rebook
• Message template and SMS credit
• Automatic Booking Reminder
• Boarding Kennel / Pet Hotel management
• How to subdivide a sales of "Request" and "Free" booking?
• How to setup “Online Booking” ?

See all 12 articles

Checkout

• Setup the tax rate
• How to integrate with credit card reader ? [SumUp]
• How to integrate with credit card reader ? [Square]
• How to enter Tip on checkout ?
• How to sell / redeem gift voucher ?
• How to integrate with credit card reader ? [PayPal Here]

See all 7 articles

Customer Management

• How to use the [Consent Form] feature
• How to redeem the Loyalty Reward
• How to give Loyalty Program Points to the customer
• Set up Loyalty Program
• How to display photos on the customer detail page?

Accounting

• Managing the Staff Commission

System

• Which device/OS is supported to run the app?
• Using Bluetooth Barcode Scanner with the app
• How to change the email address for receipt/reminder/confirmation message.
• Sending SMS/Text messages from iPad
• Which receipt printer is supported ?
• Is it possible to run the app on Windows or Mac?

License

• Sharing the license
• License details
• What is the difference between free and paid version?
• Will the data be deleted if the license is expired ?